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Preview Service #1 Third Lesson Learned

April 4th, 2008 by Carl Thomas.

I have been publishing a series of posts about the “things I learned” at the first preview service of The Mission.

The third important thing I learned at our first preview service can be summed up in one word: Systems.  If your plan for your service is to show up and you will tell everyone what to do, you are in for a rude awakening.

I thought I had a plan for what to get done at the service but was sadly mistaken.  I had not clearly communicated with key people what I wanted them to accomplish and I had not trained and equipped them to figure it out on their own.

Next week I will have a breakfast meeting with my staff and we will have a clear chart of what needs to get done and who is in charge of making that happen.  In a word: systems.

I was in charge of everything because nobody was delegated the authority and responsibility to make sure anything happened.  Lesson learned.  Guarantee it will not happen again.

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